Last Updated: May 13, 2026
Welcome to Alappuzha Boat Service Package Provider. By accessing our website or booking our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a reservation.
1. Acceptance of Terms
By using our website and services, you confirm that:
- You are at least 18 years old
- You agree to follow these Terms & Conditions
- All information provided by you is accurate and complete
2. Booking Policy
- All bookings are subject to availability
- Advance payment may be required to confirm reservations
- Booking confirmation will be provided via phone, email, or WhatsApp
- Prices may vary depending on season, availability, and package selection
3. Payment Terms
- Payments can be made through approved online payment methods, bank transfer, UPI, or cash (if applicable)
- Full payment must be completed before service commencement unless otherwise agreed
- Failure to complete payment may result in booking cancellation
4. Cancellation & Refunds
Cancellation and refund requests are governed by our Refund & Cancellation Policy. Customers are advised to review the policy before confirming bookings.
5. Customer Responsibilities
Customers agree to:
- Follow safety instructions provided by boat staff
- Maintain proper behavior during the trip
- Avoid damaging boat property or equipment
- Arrive on time for check-in and boarding
Customers may be held responsible for damages caused due to negligence or misconduct.
6. Service Changes
We reserve the right to:
- Modify package details
- Change routes or schedules
- Replace boats when necessary
- Cancel services due to weather, safety concerns, or operational issues
Reasonable efforts will be made to inform customers in advance whenever possible.
7. Weather & Natural Conditions
Boat services and sightseeing experiences may be affected by:
- Weather conditions
- Water levels
- Government regulations
- Natural events
We are not responsible for disruptions caused by circumstances beyond our control.
8. Liability Limitation
While we strive to provide safe and enjoyable services:
- Customers participate at their own risk
- We are not liable for loss of personal belongings, injuries, delays, or unforeseen incidents beyond our reasonable control
Customers are advised to keep valuables secure during travel.
9. Website Usage
Users agree not to:
- Misuse the website
- Attempt unauthorized access
- Upload harmful or illegal content
- Copy or reproduce website content without permission
10. Intellectual Property
All website content including:
- Text
- Images
- Logos
- Package descriptions
- Branding materials
are the property of Alappuzha Boat Service Package Provider unless otherwise stated.
Unauthorized use is prohibited.
11. Privacy
Customer information is handled according to our Privacy Policy. By using our services, you consent to the collection and use of information as described in the policy.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India and the jurisdiction of Kerala courts.
13. Changes to Terms
We may update these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page with the revised date.
14. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Alappuzha Boat Service Package Provider
Alappuzha, Kerala, India
Email: support@example.com
Phone: +91 5255225588
